PRIVACY POLICY
Last updated: 11/03/2025
1. Introduction
This document describes how the personal data of users visiting the website lafiloapartments.it (hereinafter, the “Site”) is processed. This information is provided pursuant to Regulation (EU) 2016/679 (GDPR) and current Italian regulations on the protection of personal data.
Data controller:
Pellegrino Filomena
Via San Mirocle 10, Milan, Italy
VAT number: 13497490964
Email: info@lafiloapartments.it
2. Types of Data Collected
The Site collects and processes the following types of personal data:
- Browsing data: IP address, information about the device and browser used, login data, and behavior on the site.
- Data provided voluntarily by the user: first name, last name, email address, phone number, payment information (if applicable), and any other information provided through contact or booking forms.
- Cookies and tracking technologies: information collected through cookies and similar tools (see Cookie Policy).
3. Purpose and Legal Basis of Processing
Users’ personal data are processed for the following purposes:
- Service delivery: handling reservation requests, providing customer support, and responding to requests (legal basis: performance of a contract or pre-contractual measures);
- Legal and tax obligations: to comply with legal obligations and accounting and tax regulations (legal basis: legal obligation);
- Marketing and commercial communications: send offers and promotions, subject to the user’s explicit consent (legal basis: consent);
- Security and fraud prevention: protecting the Site and users from fraudulent or harmful activities (legal basis: legitimate interest of the owner).
4. Methods of Data Processing and Retention
Personal data are processed by computer and manual means, taking appropriate security measures to protect them from unauthorized access, loss, destruction or unlawful disclosure. Data will be kept for the time strictly necessary to achieve the purposes for which they were collected:
- Browsing data: maximum 12 months;
- Booking and billing data: kept for 10 years as required by tax regulations;
- Data for marketing purposes: until consent is revoked by the user.
5. Communication and Transfer of Data
Personal data may be communicated to:
- Service providers (e.g., hosting, booking platforms, payment processing);
- Public authorities if required for legal obligations;
- Collaborators or employees authorized to process the data. Data will not be transferred outside the European Union without adequate protection guarantees.
6. Rights of Interested Parties
Users may exercise the following rights under the GDPR:
- Access to own data;
- Rectification or deletion of data;
- Limitation of treatment;
- Objection to processing for marketing purposes;
- Data portability;
- Revocation of consent (without affecting the lawfulness of processing prior to revocation);
- Complaint to the Data Protection Authority(www.garanteprivacy.it).
To exercise their rights, users can contact the Data Controller at info@lafiloapartments.it
7. Changes to the Privacy Policy
The Data Controller reserves the right to change this policy to adapt it to new regulatory requirements or any changes in the services offered. Users will be notified in case of significant changes.
COOKIE POLICY
1. What are Cookies?
Cookies are small text files that are saved on your device when you visit the Site. Cookies allow us to improve your browsing experience and collect information about your use of the Site.
2. Types of Cookies Used
The Site uses the following cookies:
| Type of Cookie | Purpose | Duration |
|---|---|---|
| Technical Cookies | Necessary for the operation of the Site and the provision of services requested by the user. | Until the browser is closed |
| Analytics Cookies (Google Analytics) | Collect anonymous data about visits to the Site to improve the services offered. | 14 months |
| Functionality Cookies | They store user preferences to improve the browsing experience. | 12 months |
| Third Party Cookies (WordPress, contact forms, social media plugins, marketing tools) | Enable integration of external services, such as contact forms and social plugins. | Variable (up to 24 months) |
3. How to Manage and Delete Cookies
Users can manage cookie preferences directly from their browsers. Here are some instructions for the most common browsers:
By disabling cookies, some features of the Site may not be available or may not work properly.
For more information about cookie management or how to exercise your rights in relation to data protection, contact info@lafiloapartments.it
